PBS backup error/timeout - but backups appears in storage

[Eneko Lacunza]

Hi all,

We have a PVE backup task configured with a remote PBS.

This is working very well, but some days ago a backup failed:

INFO: Starting Backup of VM 103 (qemu)
INFO: Backup started at 2022-01-13 01:11:34
INFO: status = running
INFO: VM Name: odoo
INFO: include disk 'scsi0' 'proxmox3_ssd_vm:vm-103-disk-1' 70G
INFO: include disk 'scsi1' 'proxmox3_ssd_vm:vm-103-disk-0' 4G
INFO: backup mode: snapshot
INFO: ionice priority: 7
INFO: creating Proxmox Backup Server archive 'vm/103/2022-01-13T00:11:34Z'
INFO: enabling encryption
ERROR: VM 103 qmp command 'backup' failed - got timeout
INFO: aborting backup job
ERROR: VM 103 qmp command 'backup-cancel' failed - got wrong command id 
'899927:1374' (expected 899927:1375)
INFO: resuming VM again
ERROR: Backup of VM 103 failed - VM 103 qmp command 'backup' failed - 
got timeout
INFO: Failed at 2022-01-13 01:14:09
INFO: Backup job finished with errors

Some connectivity issue, I guess.

What surprises me is that backup appears in storage... with verify stage 
"OK".

PVE is 6.4 and PBS 2.1:

PVE node:
# pveversion -v
proxmox-ve: 6.4-1 (running kernel: 5.4.124-1-pve)
pve-manager: 6.4-13 (running version: 6.4-13/9f411e79)
pve-kernel-5.4: 6.4-4
pve-kernel-helper: 6.4-4
pve-kernel-5.3: 6.1-6
pve-kernel-5.4.124-1-pve: 5.4.124-1
pve-kernel-5.4.106-1-pve: 5.4.106-1
pve-kernel-5.3.18-3-pve: 5.3.18-3
ceph: 14.2.20-pve1
ceph-fuse: 14.2.20-pve1
corosync: 3.1.2-pve1
criu: 3.11-3
glusterfs-client: 5.5-3
ifupdown: 0.8.35+pve1
ksm-control-daemon: 1.3-1
libjs-extjs: 6.0.1-10
libknet1: 1.20-pve1
libproxmox-acme-perl: 1.1.0
libproxmox-backup-qemu0: 1.1.0-1
libpve-access-control: 6.4-3
libpve-apiclient-perl: 3.1-3
libpve-common-perl: 6.4-3
libpve-guest-common-perl: 3.1-5
libpve-http-server-perl: 3.2-3
libpve-storage-perl: 6.4-1
libqb0: 1.0.5-1
libspice-server1: 0.14.2-4~pve6+1
lvm2: 2.03.02-pve4
lxc-pve: 4.0.6-2
lxcfs: 4.0.6-pve1
novnc-pve: 1.1.0-1
proxmox-backup-client: 1.1.10-1
proxmox-mini-journalreader: 1.1-1
proxmox-widget-toolkit: 2.6-1
pve-cluster: 6.4-1
pve-container: 3.3-6
pve-docs: 6.4-2
pve-edk2-firmware: 2.20200531-1
pve-firewall: 4.1-4
pve-firmware: 3.2-4
pve-ha-manager: 3.1-1
pve-i18n: 2.3-1
pve-qemu-kvm: 5.2.0-6
pve-xtermjs: 4.7.0-3
qemu-server: 6.4-2
smartmontools: 7.2-pve2
spiceterm: 3.1-1
vncterm: 1.6-2
zfsutils-linux: 2.0.4-pve1

PBS node:
ii  proxmox-backup-client 2.1.2-1                        amd64        
Proxmox Backup Client tools
ii  proxmox-backup-docs 2.1.2-1                        all          
Proxmox Backup Documentation
ii  proxmox-backup-file-restore 2.1.2-1                        
amd64        Proxmox Backup single file restore tools for pxar and block 
device backups
ii  proxmox-backup-restore-image 0.3.1                          
amd64        Kernel/initramfs images for Proxmox Backup single-file restore.
ii  proxmox-backup-server 2.1.2-1                        amd64        
Proxmox Backup Server daemon with tools and GUI


Cheers

Eneko Lacunza
Zuzendari teknikoa | Director técnico
Binovo IT Human Project

Tel. +34 943 569 206 | https://www.binovo.es
Astigarragako Bidea, 2 - 2º izda. Oficina 10-11, 20180 Oiartzun

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