[pve-devel] [PATCH docs 1/9] Rewrite Getting Help

Aaron Lauterer a.lauterer at proxmox.com
Tue Sep 10 11:21:58 CEST 2019


Polished phrasing

Signed-off-by: Aaron Lauterer <a.lauterer at proxmox.com>
---
 getting-help.adoc | 42 ++++++++++++++++++++----------------------
 1 file changed, 20 insertions(+), 22 deletions(-)

diff --git a/getting-help.adoc b/getting-help.adoc
index 850d7a3..49d9085 100644
--- a/getting-help.adoc
+++ b/getting-help.adoc
@@ -16,45 +16,43 @@ documentation with user contributed content.
 Community Support Forum
 ~~~~~~~~~~~~~~~~~~~~~~~
 
-{pve} itself is fully open source, so we always encourage our users to
-discuss and share their knowledge using the {forum}. The forum is fully
-moderated by the Proxmox support team, and has a quite large user base
-around the whole world. Needless to say that such a large forum is a
+We always encourage our users to discuss and share their knowledge using the
+{forum}. The forum is moderated by the Proxmox support team. The large user base
+is spread out all over the world. Needless to say that such a large forum is a
 great place to get information.
 
 Mailing Lists
 ~~~~~~~~~~~~~
 
-This is a fast way to communicate via email with the Proxmox VE
-community
+This is a fast way to communicate via email with the Proxmox VE community
 
 * Mailing list for users:
-  http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User
-  List]
+  http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User  List]
 
 The primary communication channel for developers is:
 
-* Mailing list for developer:
-  http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE
-  development discussion]
+* Mailing list for developers:
+  http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE  development
+  discussion]
 
 
 Commercial Support
 ~~~~~~~~~~~~~~~~~~
 
-{proxmoxGmbh} also offers commercial 
-https://www.proxmox.com/en/proxmox-ve/pricing[{pve} Subscription Service
-Plans]. System Administrators with a standard subscription plan can access a 
-dedicated support portal with guaranteed response time, where {pve}
-developers help them should an issue appear.
-Please contact the mailto:office at proxmox.com[Proxmox sales
-team] for more information or volume discounts.
+{proxmoxGmbh} also offers enterprise support available as
+https://www.proxmox.com/en/proxmox-ve/pricing[{pve} Subscription Service Plans].
+All users with a subscription get access to the {pve} Enterprise Repository,
+and--with a Basic, Standard or Premium subscription--also to the Proxmox
+Customer Portal. The customer portal provides help and support with guaranteed
+response times from the {pve} developers.
+
+For more information, please contact
+mailto:office at proxmox.com[office at proxmox.com].
 
 
 Bug Tracker
 ~~~~~~~~~~~
 
-We also run a public bug tracker at
-https://bugzilla.proxmox.com. If you ever detect an issue, you can
-file a bug report there. This makes it easy to track its status, and
-you will get notified as soon as the problem is fixed.
+{pve} runs a public bug tracker at https://bugzilla.proxmox.com. If an issue
+appears, file your bug report there. The bug tracker helps to keep track of the
+bug and will send a notification once the issue has been solved.
-- 
2.20.1




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