[PVE-User] VM shutdown with qemu-guest-agent installed and enabled does not work

[Stefan Radman]

Hi Jan

Here is an old forum post of someone who had the same problem on Alpine Linux.

https://forum.proxmox.com/threads/alpine-linux-kvm-wont-shutdown-with-qemu-guest-agent.49866/

A more bug report related to Debian Bullseye points into the same direction:
dbus 

https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1004943

The thread here has some concrete advice for debian bullseye.

https://dietpi.com/forum/t/qemu-guest-agent-shutdown/5898/6

Hope this helps

Stefan


> On Jan 19, 2023, at 13:25, Jan Vlach <janus at volny.cz> wrote:
> 
> Hi pve-users, 
> 
> I have fully patched proxmox 7.3 (non-subscription repo) with kernel 5.15.83-1-pve and I can't shutdown VMs from webUI. The task times out and is ignored in the VM.
> 
> on CLI:
> Guest agent is enabled and running:
> 
> # qm agent 112 ping 
> # qm agent 112 shutdown 
> {
>   "error" : {
>      "class" : "GenericError",
>      "desc" : "child process has failed to shutdown"
>   }
> }
> 
> versus disabled & rebooted: # here it could be shut down via ACPI
> 
> # qm agent 112 ping 
> QEMU guest agent is not running
> 
> With qemu disabled, regardless if it's installed, ACPI event is sent into VM and shutdown procedure gets run. 
> 
> I've tested fully patched Debian Bullseye 11/amd64, Cisco Ironport appliances (freebsd-based) and plain FreeBSD13. 
> 
> So far, I've been installing guest agent to see the assigned IP address in summary and probably also for fs-freeze and fs-thaw during PBS backups.
> 
> 
> 
> I've found a post from 2018 describing my problem after my debugging at:https://forum.proxmox.com/threads/vm-shutdown-when-qemu-guest-agent-enabled.43404/ <https://forum.proxmox.com/threads/vm-shutdown-when-qemu-guest-agent-enabled.43404/>
> 
> Does this work? Should this work? Has this ever been patched? Lots of water passed between today and 2018 ...
> 
> Thank you,
> JV
> 
> 
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